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I don't think it's appropriate to ask personal questions on HN. But since we're going personal I'd like to note that "RTFA" is not a professional language.

The paragraph you mention states the issue, but it's pretty far from being a summary.

What an "executive summary" section would include in this case in a very short text on:

* What the problem is.

* How long to took to resolve for how many people.

* How it effected the company/project.

You could add more relevant stuff, depending on what the article says. There are some good resource on the internet how to write summaries.

People who are looking for interesting stuff to read in their 10 minute coffee break might read the article after the summary instead of skipping it altogether.



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